Cloud Infrastructure
Without the Overhead.

TechCloudStack ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide to us, including:

• Contact information (name, email address, phone number, company name)
• Account credentials for our client portal
• Communication records when you contact us
• Payment and billing information
• Technical information related to your cloud infrastructure (provided for consulting purposes)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• Device and browser information
• IP address and approximate geographic location
• Pages viewed and time spent on site
• Referring website or source

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our consulting services
• Respond to your inquiries and communicate with you
• Process transactions and send related information
• Send promotional communications (with your consent)
• Analyze usage patterns to improve our website
• Protect against fraudulent or unauthorized activity
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations, bound by confidentiality agreements
• Legal Requirements: When required by law, court order, or governmental authority
• Business Protection: To protect our rights, privacy, safety, or property, and that of our clients
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training on data protection practices

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any breach affecting your personal information as required by law.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights and Choices

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Data portability (receive your data in a structured format)

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

TechCloudStack
Email: [email protected]
General Inquiries: [email protected]

Welcome to TechCloudStack. These Terms of Service ("Terms") govern your access to and use of our website, client portal, and consulting services. By engaging our services or using our website, you agree to be bound by these Terms.

1. Services Overview

TechCloudStack provides IT consulting services including:

• Cloud infrastructure optimization and cost reduction
• DevOps consulting and implementation
• Cloud migration and enablement services
• Process automation and reliability engineering
• Strategic technology consulting
• Managed services and ongoing support

Specific services, deliverables, timelines, and fees will be detailed in a separate Statement of Work (SOW) or service agreement.

2. Engagement and Acceptance

No consulting engagement shall commence until:

1. Both parties have executed a written Statement of Work or service agreement
2. Client has provided necessary access credentials and documentation
3. Any required deposits or advance payments have been received

3. Client Responsibilities

To enable TechCloudStack to perform services effectively, you agree to:

• Provide accurate, complete, and timely information as requested
• Grant necessary access to systems, accounts, and documentation
• Designate a primary point of contact with decision-making authority
• Review and provide feedback on deliverables within agreed timeframes
• Maintain appropriate backups of your data and systems
• Comply with all applicable laws regarding your cloud resources and data

4. Fees and Payment

Fees for services will be specified in the applicable Statement of Work. Invoices are due within 15 days of the invoice date unless otherwise specified. Late payments may incur interest at 1.5% per month.

5. Intellectual Property

You retain all rights to your pre-existing intellectual property. Upon full payment, you will own the specific deliverables created for you. TechCloudStack retains rights to pre-existing tools, templates, and methodologies.

6. Confidentiality

Both parties agree to maintain the confidentiality of proprietary information disclosed during the engagement. Confidentiality obligations survive termination for three (3) years.

7. Data Protection and Security

TechCloudStack will handle client data in accordance with our Privacy Policy and applicable data protection laws, implement reasonable security measures, and promptly notify you of any security incident.

8. Warranties and Disclaimers

TechCloudStack warrants that services will be performed in a professional manner consistent with industry standards.

9. Limitation of Liability

10. Indemnification

You agree to indemnify and hold harmless TechCloudStack from any claims arising from your breach of these Terms, violation of applicable laws, or negligence.

11. Termination

Either party may terminate a service engagement with 30 days' written notice. Either party may terminate immediately for material breach that is not cured within 15 days of written notice.

12. Independent Contractor

TechCloudStack is an independent contractor. Nothing in these Terms creates an employment, partnership, or agency relationship.

13. Force Majeure

Neither party shall be liable for delays or failures resulting from circumstances beyond their reasonable control.

14. Governing Law

These Terms shall be governed by the laws of the State of Delaware. Disputes shall be resolved through binding arbitration.

15. Contact Information

For questions about these Terms, please contact us:

TechCloudStack
Email: [email protected]
General Inquiries: [email protected]